How do I find the right product?

Explore Complete Food or Treats. Each product page shows the ingredients, available sizes and current price. Check the product's suitability and feeding information before ordering.

Where can I find feeding instructions?

Visit our Feeding Guide to find the relevant product page. Use the directions for the exact recipe and pack you have.

Where can I find delivery and return information?

Our Shipping Policy and Refund Policy explain the current terms. Please read these before placing an order.

How can I contact Hipaws?

Use our contact form. For an existing order, include your order number and the details of your enquiry.

How can I learn more about freeze-dried food?

Read Why Freeze-Dried Belongs on the Modern Pet Food Shelf in Hipaws Journal.